O&O Park Team Lead
$32,240–$32,240 year
On-siteBoise, Idaho, United States
Job Summary
Act as Manager on Duty when the General Manager is absent, ensuring operational excellence, safety compliance, and team accountability across Sales & Service, Parties & Events, and Food & Beverage. Coach team members on service standards, drive membership sales, and manage inventory while maintaining cleanliness and equipment readiness. Deliver timely communication of guest issues and operational challenges to the Management Team, rotating through any area needed to maintain seamless guest experiences and shift flow. Available primarily on weekends to cover breaks and time off for other Leads.
Required Qualifications
- At least 18 years of age or older
- Minimum of 2 years of progressive experience in operations or guest-facing roles
- Prior supervisory or leadership experience
- Availability to work evenings, weekends, and holidays
- Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility
- Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others
- Sound judgment and the ability to stay respectful, calm, and coachable in high-pressure moments
- Ability to move throughout all areas of the park, interact with guests and team members in a high-energy, often loud environment, and lift and carry a minimum of 20 pounds as needed
Desired Qualifications
- Background in retail sales, food & beverage, amusement/entertainment, or recreation
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