Nursing Home Community Ombudsman Paralegal (Cook County) - Long-Term Care

Visit assigned long-term care facilities in suburban Cook County to educate residents, family members, facility staff, and the public about residents' rights while investigating and resolving complaints. Attend resident and family council meetings to advise on issues related to long-term care, organizing and developing family councils when necessary. Develop knowledge of relevant law and regulations including Medicaid, Medicare, and federal and state laws relating to long-term care. Complete all training required by the Illinois Department on Aging. Assist in the recruitment, training, and retention of volunteer ombudsmen and promote the Ombudsman Project throughout the service area. Perform intake, engage in fact gathering and advocacy, and represent clients at hearings before the Illinois Department of Human Services, Nursing Home Division in cases involving the denial or termination of Medicaid eligibility for long-term care residents.