Nursing Assistant
$41,600–$47,133 year
On-siteEast Syracuse, New York, United States
Job Summary
Review IT-generated high-utilizer reports and EHR records to verify the presence of current annual physicals, discharge summaries, and other clinical documentation. Identify missing documents, outstanding follow-ups, and recurring utilization patterns, then contact Care Managers to request records from hospitals and provider offices. Track all requests through submission to receipt, document outreach outcomes, and escalate unresolved issues or concerning findings to the Nursing or Behavioral Health leadership. Prepare factual summaries of received records for the Clinical team while maintaining strict confidentiality and adhering to all privacy and compliance protocols.
Required Qualifications
- High school diploma or equivalent
- Must possess a valid Driver's License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed
- Absolute sense of integrity and personal commitment to serving people with IDD and their families
- Excellent interpersonal, public speaking, and written communication skills
- Ability to work autonomously
- Demonstrate leadership abilities
- Demonstrate professionalism, respect, and ability to work in a team environment
Desired Qualifications
- Associate degree or postsecondary training in Medical Assisting, Health Information Technology, Medical Office Administration, Licensed Practical Nurse (LPN), or a related healthcare field
- Completion of a recognized Medical Assistant, Medical Scribe, Health Information, LPN or medical terminology program
- Minimum of two years of experience in a medical office, hospital, health information management, medical records, care management, care coordination, utilization review, or related healthcare setting
- Experience requesting records from hospitals and provider offices and working with medical release requirements
- Experience using an EHR and reviewing discharge summaries, annual physical, medication lists, and other healthcare documentation
- Experience supporting people with intellectual and developmental disabilities and familiarity with OPWDD services
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.