Nurse Practitioner – Quality Program (Bilingual)
On-siteNewark, New Jersey, United States
Job Summary
Conduct patient encounters via televisit and telephone to support care-gap closure and quality program initiatives. Engage bilingual patients in English and Spanish to assess needs, review care plans, and promote adherence to preventive and chronic-care services. Identify and close gaps in care related to quality measures, preventive screenings, and medication adherence while documenting encounters accurately in the electronic health record. Collaborate with insurance companies on payer requirements, HEDIS/Stars metrics, and value-based care arrangements. Coordinate with physicians and office staff across locations to ensure timely follow-up. Support ongoing quality reporting, tracking, and performance-improvement activities. Work on-site Monday through Friday with one Saturday per month in West Orange, New Jersey.
Required Qualifications
- Active, unrestricted New Jersey Nurse Practitioner license in good standing
- Experienced Nurse Practitioner with a strong clinical background
- Fully fluent in both English and Spanish (verbal and written)
- Strong computer literacy, including comfort with electronic health records, telehealth platforms, and standard office software
- Excellent verbal and written communication skills with the ability to build rapport with patients remotely
- Reliable, organized, and able to work on-site five days per week, with availability one Saturday per month
Desired Qualifications
- Knowledge of quality metrics and quality-reporting frameworks (e.g., HEDIS, Stars, or value-based care measures)
- Prior experience working with insurance companies, payer programs, or managed-care quality initiatives
- Experience conducting telehealth or telephonic patient encounters
- Background in primary care, care management, or population health
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