Nurse Practitioner or Physician Assistant - Neurology

Job Summary

Required Qualifications

• •Current state license as an advanced registered nurse practitioner or physician assistant with prescriptive authority
• •Current Indiana state Physician Assistant license with prescriptive authority
• •Current CPR certification
• •Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved nurse practitioner program or physician assistant program
• •DEA license
• •Minimum two years of nurse practitioner or physician assistant experience
• •Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Health
• •Ability to work with peers in a team situation and create a positive work environment for team members
• •Demonstrated ability in handling patient confidentiality
• •Demonstrates professional/appropriate dress
• •Adheres to practice defined dress code
• •Reports to work on time and has regular attendance
• •Prioritizes workplace safety
• •Respects the needs, expectations and rights of all individuals
• •Advocates the rights of all to a safe environment
• •Uses sensitivity to cultural diversity to guide decision-making
• •Demonstrates diagnostic thinking/reasoning
• •Demonstrates accountability for own actions
• •Demonstrates ability to respectfully address interpersonal conflicts
• •Takes initiative to help others
• •Demonstrates a learning attitude toward solving problems
• •Demonstrates openness to change and new learning
• •Understands IT resources
• •Operational knowledge of telephones, fax machines, postage machines, and other office equipment
• •Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications
• •Required to check e-mail daily and use as a source of internal and external communication
• •Required to understand and utilize electronic medical record technology
• •Understands HIPAA guidelines and regulations, acknowledges patient rights
• •Stands as a patient advocate, with appropriate empathy, resolve and respect in communication and actions with patient and family
• •Recognizes opportunity for improvement regarding patient concerns
• •Demonstrates continual learning, utilizes evidence-based practice to affect change
• •Cultivates effective partnerships and collaborations with providers
• •Appropriately delegates to ensure optimal operational workflow
• •Caring, compassionate, and approachable in all customer contacts
• •Privacy – respects customers' right to privacy and modesty
• •Confidentiality – maintains customers' confidentiality
• •Telephone etiquette – speaks so that customers hear a smile
• •Appearance – takes personal ownership in appearance and that of work environment
• •Initiative – takes necessary steps to fix problems immediately
• •Providing Direction and Customer Acknowledgment – provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs
• •Timely service – recognizes that customers' time is very valuable; provides them with prompt service
• •Customer information/education – provides customers with the best information needed to make informed choices
• •Demonstrates advocacy, respect and truth telling
• •Demonstrates diagnostic thinking/reasoning
• •Utilizes feedback from peers, supervisor, customers to drive performance and behaviors
• •Assesses patients appropriately by obtaining health history and evaluating presenting illness
• •Order/performs diagnostic testing appropriately
• •Documents treatment plan appropriately in the EMR
• •Ability to problem solve using strategic critical thinking skills
• •Must show attention to detail in all aspects of your daily work
• •Must demonstrate effective communications skills within all levels of communication while performing your job
• •Demonstrated communication skills to effectively communicate with management, providers, and patients
• •Assesses patient status by obtaining health history through patient/family interviews and chart reviews; assessing presenting illness, risk factors, and family history, psychosocial situation, and cultural factors; and performing appropriate physical examination
• •Orders/performs appropriate laboratory diagnostic and other screening tests
• •Seeks other information as needed, including consultation with physicians and other clinicians, for evaluation of illness
• •Integrates data to determine diagnosis and therapeutic plan, including identification of any health risks
• •Develops and implements treatment plans by prescribing/dispensing medications and/or injections in compliance with medical practice guidelines and state laws
• •Handles minor lacerations
• •Instruct patient/family regarding medications and treatments
• •Educates patients regarding health promotion/illness prevention
• •Recommends appropriate community resources to meet patient/family needs
• •Communicates appropriate case management information to other professionals and community agencies
• •Prepares documentation for medical records including updating patient medical chart by posting examination and test results, diagnosis, medications, and treatment in written/computerized manner
• •Participate in peer reviews, chart reviews, staff education, clinical guideline development, and other continuing education and quality assurance activities
• •Demonstrates verbal and non-verbal communication skills
• •Demonstrates effective written communication skills
• •Identifies work processes and strives to reduce cost and increase satisfaction
• •Identifies customers and demonstrates understanding of customers' expectations
• •Actively works to increase satisfaction of all
• •Monitors customers' satisfaction
• •Takes active role in department process improvement efforts; demonstrates understanding of outcomes
• •Demonstrates an understanding of responsibilities