Nurse Educator LPN – Ambassador Center of Excellence (Hybrid Role) in Durham,
$55,000–$70,000 year
HybridChapel Hill, North Carolina, United States
Job Summary
Coordinate patient engagement by providing one-on-one education via telephone, video, email, and SMS to assist individuals with chronic diseases in managing their condition and accessing prescribed medication resources. Deliver training on specific disease states and medication administration while fostering dialogue between patients and healthcare providers to support treatment decisions. Strictly adhere to program guidelines and do not provide medical advice or perform clinical duties. Manage flexible schedules across multiple shifts, including evenings and weekends, with travel under 20%. Work primarily in a hybrid office setting in the Raleigh/Durham area, NC.
Required Qualifications
- Active LPN nursing license in primary residency state of North Carolina
- Possess or be willing to begin the process of obtaining a Compact multi-state license upon start date
- Possess or be willing to begin the process of obtaining a California nursing license upon start date
- Valid driver's license
- Must be able to work a flexible schedule, including coverage across multiple shifts: (8am – 5pm, 9:30am – 6:30pm, 11am – 8pm) as needed to support patient needs
- Flexibility to support patients on Mountain or Pacific time zones as assigned
- Must be flexible to work weekends or evenings as needed
- Travel <20%
- Must be able to work a flexible schedule, including coverage across multiple shifts: (8am – 5pm, 9:30am – 6:30pm, 11am – 8pm) as needed to support patient needs
- Flexibility to support patients on Mountain or Pacific time zones as assigned
- Must be flexible to work weekends or evenings as needed
- Travel <20%
- Fully vaccinated
Desired Qualifications
- 3+ years clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech
- Nurse educator experience
- Direct interaction with patients and support for persistence and compliance experience
- Knowledge of clinical data and pharmacology
- Prior experience working in a virtual or call center environment and providing patient education telephonically
- Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
- Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently
- Demonstrated ability to work and drive results and with enthusiasm
- Demonstrated ability to develop and execute plans in an independent environment
- Demonstrated ability to take initiative and vision, challenge existing assumptions and interpretations
- Demonstrated ability to effectively build relationships with third parties using good negotiation skills
- Demonstrated ability to adapt to changing work environments and responsibilities
- Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology
- Bilingual in English/Spanish
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