North Central California Retail Mortgage Lending Manager, Sacramento, CA
On-site · Sacramento, California, United States
Job Summary
Lead and mentor the branch team of Senior Home Lending Advisors in Chase Home Lending, driving mortgage loan originations and delivering an exceptional customer experience. Build strong internal and external partnerships, promote mortgage products, provide consultative financial guidance based on customer needs, manage and coach a growing lending team, and uphold regulatory requirements while executing the strategic business plan. Travel to branches as needed to support growth, training, and collaboration; develop marketing and cross-sell initiatives to achieve mortgage lending goals.
Required Qualifications
- Bachelor's degree or equivalent work experience in sales and/or real estate
- 5+ years of sales/mortgage/lending/originations management experience in a retail banking environment and cross-selling to mortgage customers
- Excellent P&L management skills with substantial experience leading a profitable retail business and executing a strategic business plan
- Proven track record of recruiting, interviewing, hiring, developing, managing, and retaining 10 or more Field Home Lending Advisors
- Excellent written and oral communication skills with the ability to build strong relationships with internal business partners
- Excellent working knowledge of the originations market including conforming, nonconforming, and home equity as well as competitor product, pricing, and business strategies
- Strong knowledge of current environment underwriting standards (e.g. FHA, VA, FNMA, and FHLMC) guidelines and loan fulfillment processes
- Willingness to travel to branches weekly, which may include overnight stays in other states
- Strong PC skills
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