Non Fault Updates Claims Handler
$31,250–$35,000 year
Hybrid · Egham, England, United Kingdom
Job Summary
Experienced Non-Fault Updates Claims Handler to manage customer relationships and provide clear claim updates on non-fault motorcycle claims and credit hire. Role involves handling inbound and outbound calls, ensuring SLAs are met, maintaining accurate records, and collaborating with the Non-Fault Updates team in a busy claims environment. Requires insurance knowledge, strong communication, attention to detail, and a customer-focused approach; remote/hybrid working arrangement in Egham, Surrey. Bonus points for ACII qualifications and motorcycle claims experience.
Required Qualifications
- Experience in claims handling essential
- Knowledge of insurance industry and claims processes
- Desirable: experience in credit hire, non-fault, motor or motorcycle claims
- ACII or related qualifications beneficial
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