NOC Engineer III - REMOTE
$56,098–$56,098 year
RemoteTexas, United States
Job Summary
Configure MDU networks by setting IP addresses and activating routers, switches, and access points using established templates. Monitor network elements with specialized tools to escalate issues beyond basic troubleshooting and turn up basic circuits like EPL, DIA, and Wavelength. Assist in activating and repairing services such as Internet, Managed Wi-Fi, or video under supervision while addressing routine customer inquiries regarding activations or outages. Document all network changes in trouble tickets and record configuration or repair details. Collaborate with field teams to support hardware replacement during activations and participate in routine deployments using basic automation tools like Python or Ansible. Troubleshoot entry-level connectivity issues and learn new technologies to support future growth. A flexible schedule including after-hours activations is required.
Required Qualifications
- Bachelor's Degree in computer science or related field
- Associate's Degree and two years of experience
- four years of experience within a service provider or network engineering team
- At least one associate level networking certification (CCNA, CWNA, JNCIA, Network+)
- Demonstrate proficiency in Cisco, Juniper, or MikroTik RouterOS
- Apply knowledge of wired Ethernet LANs, wireless LANs (Wi-Fi), and P2P/P2MP microwave wireless solutions, including Active Ethernet and xPON
- Configure and manage data network elements such as IP routers, Ethernet switches, and firewalls
- Utilize IPv4 and IPv6 network technologies (IP addressing with CIDR, VLSM, HEX), ARP, DHCPv6, and SLAAC
- Implement Layer-2 network technologies, including Ethernet LAN/MAN, IEEE standards (802.3xx), and 802.1q VLAN tagging
- Leverage knowledge of IEEE 802.11 wireless standards (e.g., b/g/n/ac/ax) and security protocols
- Utilize network automation with Python or Ansible
- Demonstrate above-average problem-solving and critical thinking skills
- Exhibit excellent organizational, verbal, and written communication skills
- A flexible schedule must include some after-hours activations
- May be required to lift or move 40+ pounds
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.