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NIHL Claims Handler

Hybrid · Birmingham, England, United Kingdom

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

As a NIHL Claims Handler at Davies, you will handle casualty-claims end-to-end within a dedicated team, liaising with Disclosure teams for MOD services, investigating allocated claims, gathering all relevant evidence, determining actions to resolve cases, and preparing detailed reports on liability, quantum, and tactics. You will negotiate settlements within authorized limits, maintain proactive professional correspondence, and ensure adherence to procedures while regularly reviewing reserves. The role emphasizes cradle-to-grave claims management, understanding of Civil Procedure Rules and the Claims Portal, and delivering outstanding customer service. The position offers long-term development opportunities, a comprehensive benefits package, and a hybrid working arrangement in Birmingham, England.

Required Qualifications

  • Sole British National or dual national with one part British, with no restrictions on working in the UK
  • British Citizenship (required for role)
  • Proficiency in managing claims from cradle to grave
  • Understanding of Civil Procedure Rules
  • Knowledge of the Claims Portal
  • Commitment to delivering outstanding customer service
  • Collaborative team player
  • Ability to manage a personal caseload
  • Strong communication and negotiation skills
  • Adherence to documented procedures and client requirements
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Davies

NIHL Claims Handler

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