NIHL Administrator
Hybrid · Birmingham, England, United Kingdom
Job Summary
NIHL Administrator role supporting Davies Casualty team. Duties include monitoring and managing online portals, downloading and attaching documentation, cross-checking Excel enquiry spreadsheets, reviewing and updating monthly bordereau data, handling telephone inquiries, photocopying, scanning, and providing general administrative support to ensure accuracy and efficient operations. Requires good written English, prior administration experience, proficiency with Word and Excel, strong data-entry accuracy, proactive time-management, and effective communication with colleagues and customers. Hybrid work arrangement in Birmingham, England.
Required Qualifications
- Previous experience in an administration role
- Familiarity with standard office packages such as Word and Excel
- Demonstrate a high level of accuracy in data input and attention to detail
- Proactive and resilient, seeking to get things done and handle a variety of tasks
- Ability to identify when guidance is required from other team members on decision making
- Able to demonstrate effective customer service skills, actively seeking and responding to feedback
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