Nightlife Operations Manager
On-siteBellevue, Washington, United States
Job Summary
Own all aspects of Friday and Saturday nightlife operations including staffing, guest flow, entertainment, and revenue performance. Lead and grow the bottle service program as the primary revenue engine, managing table inventory, VIP reservations, nightly targets, and upsell strategy. Recruit, hire, train, schedule, and develop a dedicated nightlife team including servers, bartenders, floor supervisors, and security leads. Partner with the General Manager on venue transitions, shared resources, and cross-operational coordination. Collaborate with marketing and events on nightlife promotions, themed nights, DJ bookings, and social media initiatives. Set the standard for VIP and general guest service, ensuring bottle service guests receive a premium experience from reservation through departure. Maintain full compliance with liquor laws, health and safety codes, and venue policies. Deliver weekly performance recaps covering revenue, bottle sales, VIP tracking, labor, and operational opportunities.
Required Qualifications
- 5 or more years of management experience in nightclub, high-volume bar, or premium nightlife or hospitality operations
- Demonstrated experience managing and growing a bottle service or VIP table program
- Experience leading a multi-role nightlife team including servers, bartenders, and floor supervisors
- Financial fluency including revenue targets, P&L literacy, and cost management in a nightlife context
- MAST certification or equivalent state alcohol service certification required prior to start
- Exceptional guest instincts with experience handling high-expectation VIP clientele
- Trend-aware and socially connected within the local nightlife scene
- Strong organizational and communication skills
- Proven ability to recruit, develop, and retain top nightlife talent
- Knowledge of POS systems and nightlife operational tools
Desired Qualifications
- Bachelor's degree preferred; equivalent experience considered
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