Night Receptionist

Respond to a wide variety of guest requests by assessing needs, adding personal recommendations, and ensuring compliance with resort standards. Greet and assist all guests arriving or departing during the night, accommodating special requests while processing packages, faxes, messages, and mail. Provide concierge services overnight, including restaurant recommendations, ticket enquiries, and arranging transportation such as taxis, private transfers, and early-morning airport runs. Coordinate with departments for transfer requests and assist guests with transfers to and from the hotel. Strictly adhere to LQA standards and guest comments.