Night Porter
On-site · Newquay, England, United Kingdom
Job Summary
Lead Head Porter role overseeing the porter team, ensuring a warm, polished first impression for arrivals and departures. Responsibilities include managing porterage and guest arrival experience, training and developing the porter team, coordinating luggage handling and guest requests, maintaining high standards of professionalism, supporting Front Office and Concierge functions, and assisting with pre-opening training and service standards for a new destination hotel opening in 2026 in Newquay.
Required Qualifications
- Experience in a porter or concierge leadership role
- Strong people skills and professional presence
- Organised, proactive, and guest-focused
- Passion for delivering warm, memorable service
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