Night Manager
$75,000–$80,000 year
On-site · New York City, New York, United States
Job Summary
Night Manager who oversees Front Office operations during the night shift, directs all hotel activities, conducts staff briefings, communicates nightly guest arrivals and special requests, ensures accurate night audit, and maintains professional service during overnight hours. Responsibilities include supervising the night shift, coordinating Front Office with other departments, managing guest relocations for overcapacity nights, and handling guest complaints and problems. Requires previous Front Office Management/Night Audit/MOD experience in luxury NYC hotels, knowledge of Opera, strong English communication, and a professional demeanor. FSD certification is preferable. Benefits include health and life insurance, paid time off, commuter benefits, uniform dry cleaning, and staff events.
Required Qualifications
- Previous Front Office Management/ Night Audit/ MOD Experience within Luxury Hotels in NYC
- Knowledge of Opera is a must
- FSD certification preferable
- Excellent communication skills
- Friendly and professional telephone etiquette
- Exceptional level of spoken and written English
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