Night Manager

Ensure nightly hotel operations run smoothly from 11pm to 7am by serving as the primary point of contact for late-night guest inquiries, maintaining security, and managing minor maintenance matters. Manage the reception desk, oversee night audit and reporting procedures, and deliver continuous customer service including check-ins, checkouts, and addressing guest concerns. Uphold overnight property security standards and assist in preparing for the daytime team's operations. This permanent full-time role at ibis Melbourne Glen Waverley supports Accor's global hospitality network and offers access to worldwide loyalty programs and training platforms.