Night Food and Beverage Assistant (Room Service)

Night Food and Beverage Assistant (Room Service) responsible for preparing and delivering room service orders during the night, ensuring excellent customer service, cleanliness, and compliance with food safety standards. Duties include taking and delivering orders promptly, presenting food/beverages to hotel standards, maintaining cleanliness of service areas, restocking items, handling late-night guest requests (dietary needs/special requests), following food safety and hygiene regulations, posting charges to guest accounts, liaising with kitchen/reception/other departments for smooth service, completing shift handovers, reporting incidents, and complying with health, safety, and fire procedures. Key skills include high attention to detail, a smart professional appearance, excellent communication, ability to stay calm under pressure, teamwork, and a proactive attitude. Experience in a similar role in a 5-star hotel is advantageous, with opportunities for career progression within the Arora group.