Night Crew Lead
$32,240–$32,490 year
On-siteMeadville, Pennsylvania, United States
Job Summary
Maintain safety as the top priority while stocking shelves, pricing products, and managing inventory to ensure guest requirements are met. Direct Team Members by overseeing training, conducting daily huddles, and evaluating performance against guest service standards. Perform all functions of a Team Leader in their absence, including directing operations and utilizing automated ordering systems to reduce out-of-stocks. Cultivate a foodie culture by sharing passion for food, responding to guest inquiries, and building relationships with vendors to shape the product assortment. Comply with health and OSHA requirements, pass steritech audits, and track monthly gross profits. Work a flexible schedule including nights, weekends, and holidays.
Required Qualifications
- 6 months to 1 year experience
- Desire to become a Non-union Team Leader
- High school diploma or equivalent
- CPR certification
- Ability to lift up to 50 pounds
- At least 18 years of age
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to perform all functions of a Team Leader in his/her absence
- Ability to direct, oversee and evaluate all training of new and current Team Members
- Ability to write department orders, monitor ordering, and supervise stocking and receiving
- Ability to track and reduce out of stocks and participate in taking of physical inventories
- Ability to reduce and eliminate shrink
- Ability to provide guest service that exceeds expectations
- Understanding of all Guest Service Initiatives and Measurement tools
- Ability to respond to guest calls regarding product inquiries, special orders and product requests
- Ability to provide coaching and feedback to Team Members not meeting guest service standards
- Ability to take an active role in building the store's product assortment
- Ability to cultivate strong working relationships with guests/vendors/suppliers
- Ability to comply with Day of the Week Merchandising initiatives
- Ability to maintain a safe and clean environment exceeding health and OSHA requirements
- Ability to comply and perform self-assessments to maintain necessary standards and pass all steritech, internal and external audits
- Ability to complete incident prevention checklists as required
- Ability to follow work designs and methods and update as needed following 6s requirements
- Ability to prepare, maintain and track records concerning inventories and work processes
- Ability to use and navigate all required company applications resources including GE Central, the RTM system and e-mail
- Ability to attend and conduct daily team huddles as directed by Team Leader
- Ability to understand and adhere to all relevant local, state and federal laws/guidelines as well as company policies
- Ability to report any incidents in violation of these guidelines or policies
- Ability to react/respond to all emergency situations
- Knowledge of help chain
Desired Qualifications
- Team player mindset
- Ability to inspire those around you
- Ability to build guest loyalty by providing exemplary customer service
- Ability to support an amazing team
- Drive to grow your career in leadership
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