Night CCTV Controller

ABM UKPosted 1 month ago

On-siteEastbourne, England, United Kingdom

EXPIREDEastbourne, England, United KingdomOn-siteFull TimeLarge

Full TimeLarge

Job Summary

Monitor and operate the CCTV system, checking recording functionality and responding to defects. Act as the primary control point for centre operations, managing emergencies, safety protocols, and customer care. Instruct security personnel on incident response, evidence preservation, and fire evacuations while maintaining perimeter integrity. Log all activations, incidents, patrols, and contractor visits in DoB and relevant logs. Control access to high-risk areas and yards, verifying authorizations for visitors and contractors before granting entry. Answer telephones, manage retail radio communications, and utilize the PA system for announcements. Ensure compliance with data protection regulations and security procedures throughout the shift.

Required Qualifications

Valid driver's license
Licenced to do so
CCTV-qualified
Knowledge of Data Protection Act 2018
Knowledge of Data Protection Act
Ability to comply with the data protection act
Ability to follow centre's procedures
Ability to invoke centre's call out system
Ability to monitor and operate the CCTV system
Ability to check for fully functional recording system
Ability to report any defects
Ability to show and supply CCTV footage
Ability to follow procedures and controls on CCTV matters
Ability to use CCTV system for Detection and Prevention of Public Disorder
Ability to carry out regular CCTV patrols
Ability to maintain visual contact of staff
Ability to interrogate visitors
Ability to maintain perimeter security
Ability to ensure visitors and contractors are signing in and signing out
Ability to monitor contractors
Ability to ensure contractors have been authorised by management
Ability to deny access to contractors without authorisation
Ability to check with Centre Operations Manager or Security Manager before turning away contractors
Ability to call Centre Operations Manager or Security Manager after hours
Ability to control access to yards
Ability to issue and monitor permits
Ability to maintain and sing off Control Room documentation
Ability to maintain Key Log
Ability to maintain Over-C Log
Ability to maintain Radio Log
Ability to maintain Body-Camera Log
Ability to maintain Visitors' Log
Ability to make entries in DoB
Ability to record activations in Fire Log
Ability to answer telephones
Ability to provide customer service
Ability to maintain customer-service standards on intercom
Ability to answer lifts
Ability to answer fire disabled refugee points intercoms
Ability to assist customers
Ability to use PA system
Ability to make announcements
Ability to monitor Retail Radio
Ability to call out to users
Ability to respond to calls from users
Ability to record all calls received after hours
Ability to forward messages to appropriate staff
Ability to ensure personal safety first
Ability to ensure security procedures are being followed
Ability to keep records and logs fully up to date
Ability to ensure relevant and clear information is passed to all concerned
Ability to escalate issues appropriately to Security/Centre Management
Ability to monitor and instruct other security personnel
Ability to deal with incident(s)/issue(s) in the Centre
Ability to report and escalate incidents and issues/defects
Ability to complete Incident Reports and Statements
Ability to update incidents on Over-C
Ability to undertake fire system testing
Ability to isolate fire panel for tenants' tests
Ability to isolate fire zones for engineers
Ability to log all tests and engineer jobs
Ability to record activations of and response to all centre safety systems
Ability to monitor all contractors attempting to work in the Landlord area
Ability to ensure contractors have been authorised by management prior to any works commencing
Ability to deny access to contractors without Permit to Work
Ability to check with Centre Operations Manager or Security Manager before turning away contractors
Ability to call Centre Operations Manager or Security Manager after hours
Ability to ensure visitors and contractors are signing in and signing out
Ability to control all high-risk areas
Ability to issue and monitor all permits
Ability to monitor limitations to work
Ability to invoke centre's call out system for defects with plants and equipment
Ability to invoke centre's procedures during emergency or crises
Ability to monitor and instruct for carrying out fire evacuations
Ability to follow up on fire evacuations
Ability to comply with data protection act
Ability to ensure only authorised persons are permitted in Control Room
Ability to ensure all sensitive information remains controlled
Ability to ensure security procedures are being followed at all times
Ability to keep records and logs fully up to date
Ability to make all entries in DoB to required standard
Ability to record all occurrences
Ability to record incidents
Ability to record patrols
Ability to record contractor/visitor visits
Ability to record staff attendance
Ability to record defects
Ability to record alarm activations
Ability to record activations in Fire Log
Ability to answer telephones
Ability to provide customer service
Ability to control access to the yards
Ability to instruct other Security personnel
Ability to maintain customer-service standards on intercom
Ability to answer lifts
Ability to answer fire disabled refugee points intercoms
Ability to assist customers
Ability to use PA system
Ability to make other announcements
Ability to maintain and sing off Control Room documentation
Ability to maintain appropriate and optimum usage of the CCTV system
Ability to monitor and operate the CCTV system
Ability to check for fully functional recording system
Ability to report any defects
Ability to show and supply any legitimate and/or approved request for viewing and supply of CCTV footage
Ability to be aware of and follow procedures and controls in place on CCTV matters
Ability to comply with Data Protection Act 2018
Ability to use CCTV system for Detection and Prevention of Public Disorder
Ability to carry out regular CCTV patrols
Ability to record them in DoB
Ability to maintain visual contact at all times
Ability to maintain visual contact of staff
Ability to observe individuals /party's actions
Ability to maintain the perimeter security
Ability to maintain the integrity of the building
Ability to interrogate all visitors
Ability to satisfy their authority to be on site
Ability to ensure contractors and visitors remain outside the Control Room
Ability to sign the Control Room Visitors Book
Ability to ensure access to CCTV system is only given to CCTV-qualified Security Personnel
Ability to ensure security does not take responsibility for keys of tenants' premises unless authorised by the Client
Ability to monitor Retail Radio
Ability to call out to users
Ability to respond to calls from them
Ability to record all calls received after hours
Ability to forward messages on to the appropriate member of staff
Ability to ensure private mobile phones, reading books, newspapers or anything else not related to the job is NOT PERMITTED while NOT on break
Ability to carry out any reasonable instruction from ABM/Client management
Ability to report incidents to Site management/Centre Management
Ability to act as main control point for all aspects of centre operations
Ability to deal with emergencies
Ability to ensure safety and customer care
Ability to act as first point of contact for all departments
Ability to ensure relevant and clear information is passed to all concerned
Ability to escalate issues appropriately to Security/Centre Management
Ability to ensure personal safety first while undertaking any task
Ability to monitor and instruct other security personnel dealing with incident(s)/issue(s) in the Centre
Ability to deal with response, preservation and collection of evidence and reporting
Ability to report and escalate incidents and issues/defects to Centre Management and Security Management
Ability to complete Incident Reports and Statements
Ability to update incidents on Over-C where applicable
Ability to undertake fire system testing as planned under the routine maintenance systems
Ability to isolate fire panel for tenants' tests
Ability to isolate fire zones for engineers working on tenants' fire systems
Ability to log all tests and engineer jobs
Ability to record activations of and response to all centre safety systems including fire systems and intruder alarms
Ability to monitor all contractors attempting to work in the Landlord area, day or night
Ability to ensure they have been authorised by management prior to any works commencing
Ability to deny access if no Permit to Work nor any information has been left for the visit
Ability to check with Centre Operations Manager or Security Manager before turning away the contractor
Ability to call them after hours if need be
Ability to ensure visitors and contractors are signing in and ask them to sign out when finished
Ability to control all high-risk areas
Ability to issue and then monitor all permits
Ability to monitor limitations to work
Ability to invoke centre's call out system as and when required for defects with plants and equipment
Ability to invoke centre's procedures as and when required during emergency or crises
Ability to monitor and instruct as required for carrying out fire evacuations
Ability to follow up on fire evacuations
Ability to comply with the data protection act
Ability to ensure that only authorised persons are permitted in Control Room
Ability to ensure that all sensitive information remains controlled
Ability to ensure that security procedures are being followed at all times
Ability to keep records and logs fully up to date
Ability to make all entries in DoB to required standard
Ability to include all occurrences
Ability to include all incidents
Ability to include all patrols
Ability to include all contractor/visitor visits
Ability to include all staff attendance
Ability to include all defects
Ability to include all alarm activations
Ability to record activations in Fire Log
Ability to answer telephones
Ability to provide customer service
Ability to control access to the yards
Ability to instruct other Security personnel to assist on the ground
Ability to maintain customer-service standards on intercom
Ability to answer lifts
Ability to answer fire disabled refugee points intercoms
Ability to assist customers
Ability to use PA system in case of fire
Ability to make other announcements
Ability to maintain and sing off Control Room documentation
Ability to maintain Key Log
Ability to maintain Over-C Log
Ability to maintain Radio Log
Ability to maintain Body-Camera Log
Ability to maintain Visitors' Log
Ability to maintain appropriate and optimum usage of the CCTV system
Ability to monitor and operate the CCTV system
Ability to check for fully functional recording system
Ability to report any defects
Ability to show and supply any legitimate and/or approved request for viewing and supply of CCTV footage
Ability to be aware of and follow procedures and controls in place on these matters
Ability to comply with Data Protection Act 2018
Ability to use CCTV system for Detection and Prevention of Public Disorder
Ability to carry out regular CCTV patrols
Ability to record them in DoB
Ability to maintain visual contact at all times
Ability to maintain visual contact of staff
Ability to maintain the perimeter security
Ability to maintain the integrity of the building
Ability to interrogate all visitors
Ability to satisfy their authority to be on site
Ability to ensure contractors and visitors remain outside the Control Room
Ability to sign the Control Room Visitors Book
Ability to ensure access to CCTV system is only given to CCTV-qualified Security Personnel
Ability to ensure security does not take responsibility for keys of tenants' premises unless authorised by the Client
Ability to monitor Retail Radio
Ability to call out to users
Ability to respond to calls from them
Ability to record all calls received after hours
Ability to forward messages on to the appropriate member of staff
Ability to ensure private mobile phones, reading books, newspapers or anything else not related to the job is NOT PERMITTED while NOT on break
Ability to carry out any reasonable instruction from ABM/Client management
Ability to report incidents to Site management/Centre Management
Ability to act as main control point for all aspects of centre operations
Ability to deal with emergencies
Ability to ensure safety and customer care
Ability to act as first point of contact for all departments
Ability to ensure relevant and clear information is passed to all concerned
Ability to escalate issues appropriately to Security/Centre Management
Ability to ensure personal safety first while undertaking any task
Ability to monitor and instruct other security personnel dealing with incident(s)/issue(s) in the Centre
Ability to deal with response, preservation and collection of evidence and reporting
Ability to report and escalate incidents and issues/defects to Centre Management and Security Management
Ability to complete Incident Reports and Statements
Ability to update incidents on Over-C where applicable
Ability to undertake fire system testing as planned under the routine maintenance systems
Ability to isolate fire panel for tenants' tests
Ability to isolate fire zones for engineers working on tenants' fire systems
Ability to log all tests and engineer jobs
Ability to record activations of and response to all centre safety systems including fire systems and intruder alarms
Ability to monitor all contractors attempting to work in the Landlord area, day or night
Ability to ensure they have been authorised by management prior to any works commencing
Ability to deny access if no Permit to Work nor any information has been left for the visit
Ability to check with Centre Operations Manager or Security Manager before turning away the contractor
Ability to call them after hours if need be
Ability to ensure visitors and contractors are signing in and ask them to sign out when finished
Ability to control all high-risk areas
Ability to issue and then monitor all permits
Ability to monitor limitations to work
Ability to invoke centre's call out system as and when required for defects with plants and equipment
Ability to invoke centre's procedures as and when required during emergency or crises
Ability to monitor and instruct as required for carrying out fire evacuations
Ability to follow up on fire evacuations
Ability to comply with the data protection act
Ability to ensure that only authorised persons are permitted in Control Room
Ability to ensure that all sensitive information remains controlled
Ability to ensure that security procedures are being followed at all times
Ability to keep records and logs fully up to date
Ability to make all entries in DoB to required standard
Ability to include all occurrences
Ability to include all incidents
Ability to include all patrols
Ability to include all contractor/visitor visits
Ability to include all staff attendance
Ability to include all defects
Ability to include all alarm activations
Ability to record activations in Fire Log
Ability to answer telephones
Ability to provide customer service
Ability to control access to the yards
Ability to instruct other Security personnel to assist on the ground
Ability to maintain customer-service standards on intercom
Ability to answer lifts
Ability to answer fire disabled refugee points intercoms
Ability to assist customers
Ability to use PA system in case of fire
Ability to make other announcements
Ability to maintain and sing off Control Room documentation
Ability to maintain Key Log
Ability to maintain Over-C Log
Ability to maintain Radio Log
Ability to maintain Body-Camera Log
Ability to maintain Visitors' Log
Ability to maintain appropriate and optimum usage of the CCTV system
Ability to monitor and operate the CCTV system
Ability to check for fully functional recording system
Ability to report any defects
Ability to show and supply any legitimate and/or approved request for viewing and supply of CCTV footage
Ability to be aware of and follow procedures and controls in place on these matters
Ability to comply with Data Protection Act 2018
Ability to use CCTV system for Detection and Prevention of Public Disorder
Ability to carry out regular CCTV patrols
Ability to record them in DoB
Ability to maintain visual contact at all times
Ability to maintain visual contact of staff
Ability to maintain the perimeter security
Ability to maintain the integrity of the building
Ability to interrogate all visitors
Ability to satisfy their authority to be on site
Ability to ensure contractors and visitors remain outside the Control Room
Ability to sign the Control Room Visitors Book
Ability to ensure access to CCTV system is only given to CCTV-qualified Security Personnel
Ability to ensure security does not take responsibility for keys of tenants' premises unless authorised by the Client
Ability to monitor Retail Radio
Ability to call out to users
Ability to respond to calls from them
Ability to record all calls received after hours
Ability to forward messages on to the appropriate member of staff
Ability to ensure private mobile phones, reading books, newspapers or anything else not related to the job is NOT PERMITTED while NOT on break
Ability to carry out any reasonable instruction from ABM/Client management
Ability to report incidents to Site management/Centre Management

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