Night Auditor
$33,280–$33,280 year
On-siteGrapevine, Texas, United States
Grapevine, Texas, United StatesOn-siteFull Time$33,280–$33,280 yearLarge
Full TimeLarge
Job Summary
Conduct overnight guest relations by greeting arrivals, resolving conflicts, and managing security protocols including locking exterior entrances. Complete all audit reports, incoming mail processing, and operational checklists with 100% accuracy while maintaining spotless workspaces and guest room cleanliness. Greet every guest by name, handle late arrivals, and ensure flawless uniform compliance throughout the shift. Work a varied schedule covering evenings, nights, weekends, and holidays at Residence Inn DFW Airport North/Grapevine.
Required Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Must have a positive attitude and willingness to learn
- Must be able to understand and follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Must be able to convey information and ideas clearly
- Must have a desire to serve all guests
- Must be 18 years of age or older to perform this job
- Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel
- Must be able to stand or remain in a stationary position for long periods of time (3-4 hours at a time)
- Must be able to type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls
- Must be able to bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms
- Must be able to inspect and visually observe details at close range (within a few feet) and from long range
- Must be able to read, write, understand and communicate with others effectively using the English language
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