Night Auditor

Conduct overnight front desk operations, managing guest registration, check-outs, and telephone service while ensuring a single point of contact for all visitors. Perform nightly audit functions by counting down banks, reconciling guest charges, posting room taxes, and tracking occupancy statistics to provide management with clear performance snapshots. Monitor lobby security, secure exterior entrances, and maintain the front desk area by cleaning, sanitizing, and managing breakfast setups and sundry shop inventory. Resolve guest complaints, code invoices for accounting software, and deliver items to guestrooms while adhering to OSHA procedures and fire safety protocols. Submit detailed shift reports and maintain thorough knowledge of hotel policies, room rates, and facilities.