Night Auditor
On-siteEugene, Oregon, United States
Eugene, Oregon, United StatesOn-sitePart TimeLarge
Part TimeLarge
Job Summary
Conduct all nightly audit duties, balancing daily paperwork, shift reports, and cash drawer counts to ensure accuracy. Greets, registers, and assigns rooms to guests while processing registrations, collecting payments, and preparing express checkout folios. Maintain room status inventory, check front desk logs for problems, and answer inquiries regarding hotel services, dining, and travel directions. Clean the lobby and bathrooms as needed, and communicate pertinent shift information to the Front Office Manager, General Manager, and the incoming shift. Complete all required shift paperwork and night audit reports daily.
Required Qualifications
- Proactive thinking
- keeping guest security always in mind
- creating a safe, clean, and friendly work environment
- counting cash and maintaining the accuracy of the issued cash drawer
- Check the front desk log for problems, special requests, etc.
- Greets, registers, and assigns rooms to guests
- Process guest registrations, including collecting payment
- Prepare express checkout folios
- Maintain room status inventory
- Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff
- Communicates all information to the following shift to ensure a smooth transition
- Works closely with all hotel departments
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
- Explains in-room and hotel features
- completing all required shift paperwork
- night audit reports daily
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