Night Auditor
$37,440–$37,960 year
On-site · Houston, Texas, United States
Job Summary
Night Auditor at Aloft Houston Downtown is responsible for audit management and guest relations during the overnight shift, ensuring guest satisfaction, strong hotel knowledge, and accuracy in nightly checklists. Key duties include greeting guests by name when possible, handling incoming communications with friendly service, maintaining spotless and organized workspaces, ensuring security protocols (locking exterior entrances when required), processing mail, providing accurate handover reports, and following established procedures for high-pressure situations. The role emphasizes teamwork, reliability, punctuality, adherence to guidelines, and effective English communication to support a safe and welcoming hotel environment. The position appears hourly with a schedule that may include nights, and offers benefits such as weekly pay, PTO, and health insurance eligibility for full-time staff.
Required Qualifications
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- Age 18 years or older
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Ability to work well under pressure in a hotel environment
- Effective listening and conflict resolution skills
- Clear communication skills
- Desire to provide hospitality and guest service
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