Night Auditor
$35,360–$39,520 year
On-siteSmyrna, Tennessee, United States
Smyrna, Tennessee, United StatesOn-siteFull Time$35,360–$39,520 yearLarge
Full TimeLarge
Job Summary
Manage overnight audit reports, complete security protocols for late arrivals, and handle incoming mail per the daily checklist. Greet guests by name, resolve challenging situations with urgency, and maintain spotless workspaces while greeting guests during cleaning. Ensure 100% accuracy on operational checklists and shift handover reports. Work varied shifts including evenings, nights, weekends, and holidays. MCR is the third-largest hotel owner-operator in the U.S. with over 22,000 guestrooms across 37 states.
Required Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Must have a positive attitude and willingness to learn
- Must be able to understand and follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Must be able to convey information and ideas clearly
- Must have a desire to serve all guests
- Must be 18 years of age or older to perform this job
- Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel
- Must be able to stand or remain in a stationary position for long periods of time (3-4 hours at a time)
- Must be able to type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls
- Must be able to bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms
- Must be able to read, write, understand and communicate with others effectively using the English language
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.