Night Auditor

Night Auditor at Marriott International responsible for organizing, confirming, processing, and conducting all guest check-ins/check-outs, reservations, requests, changes, and cancellations; secure payment and verify/adjust billing; activate and file room keys; process guest requests and relay messages; print contingency lists for emergency records; provide guests with directions and information about property amenities, services, hours of operation, and local areas of interest; follow up on outstanding requests and problems from the previous day; run and review daily reports/logs; complete cashier and closing reports in the computer system; handle wake-up calls and record them for appropriate departments; count banks at start and end of shift; process various payment types and vouchers; notify Loss Prevention/Security of theft reports; comply with all policies, maintain confidentiality, and support a positive team environment. Serve guests with professional language and etiquette, assist individuals with disabilities, and uphold equal opportunity employment principles; stand/walk for extended periods and handle light lifting as needed.