Night Auditor

Night Auditor role at Leonardo Hotels (UK) overseeing the night audit, balancing end-of-day accounts, and supervising the Night team within the Front Office. Responsibilities include guest communications at desk, by email or phone; assisting welcome and departure processes; coordinating room service with the Night Porter to ensure guest satisfaction; and acting as an ambassador for the hotel and the Leonardo Hotels estate while upholding service standards and safety. The role involves supporting the Head of Department to keep operations running smoothly, contributing to a positive guest experience, and collaborating with other departments to create memorable moments for guests.