Night Auditor
$35,360,000–$39,520,000 year
On-siteIndependence, Ohio, United States
Job Summary
Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously, applying problem-solving skills to resolve issues to their satisfaction. Follow proper cash handling procedures to post and reconcile charges, and adhere to emergency notification protocols for overnight incidents. Communicate effectively between shifts and departments. This overnight role at Residence Inn Cleveland Independence requires strong verbal and written communication skills, the ability to stand for an entire shift, and weekend/holiday availability.
Required Qualifications
- Previous customer service experience
- Proven ability to thrive working the overnight shift
- Strong verbal and written communication skills
- Ability to read
- Ability to write
- Ability to type
- Ability to use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work weekends
- Availability to work holidays
Desired Qualifications
- Previous customer service experience with proven ability to thrive working the overnight shift is ideal
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