Night Auditor & Hotel Operations

Post charges to accounts, run night audit backups, and roll the date. Process payment types including room charges, cash, checks, debit, and credit. Handle adjustment vouchers, paid-outs, and correction vouchers. Sell rooms to guests without reservations based on availability. Operate the telephone switchboard, process wake-up calls, and manage guest messages. Complete the Room Rate Variance Report. Process guest check-ins, assign rooms, and activate or reissue keys. Count the bank, balance, and drop receipts per Accounting specifications. Set up work areas, stock supplies, and inspect materials for cleanliness. Report accidents, injuries, and unsafe conditions to the manager. Welcome guests, address service needs, and assist individuals with disabilities. Follow company policies, maintain confidentiality, and protect assets. Perform duties requiring lifting up to 25 pounds, bending, and standing for extended periods.