Night Auditor/Guest Service Representative - Hotel

Night Auditor and Guest Service Representative roles at Home2 Suites by Hilton—Orlando/Near Universal involve overnight check-in/out, handling cash and reservations, balancing room accounts, and providing guest assistance with knowledge of hotel services. Responsibilities include greeting guests, managing the property management system, taking reservations, updating/canceling bookings, preparing guest folios, and ensuring a smooth overnight operation. The ideal candidate should have hotel customer-service experience, familiarity with PMS, basic computer skills (Word/Excel), a valid driver’s license, and weekend availability, with high school diploma or equivalent preferred. The posting emphasizes a full-time schedule including 11pm–7am shifts and 3pm–11pm shifts, a culture of excellence and inclusivity, and benefits such as insurance, 401(k), vacation and more.