Night Auditor/Front Desk
$16–$18 year
On-siteWilliamsburg, Virginia, United States
Job Summary
Welcome late-night arriving guests with a professional check-in experience, respond promptly to requests, and complete nightly audit procedures and financial reports. Answer phones, process reservations, and conduct routine walkthroughs to ensure guest areas are clean and report maintenance concerns. Assist with laundry, light housekeeping duties, and preparing breakfast items for the morning team. Restock supplies and maintain the cleanliness of the lobby and common areas. Work independently during overnight hours from 11:00 PM to 7:00 AM at Wedmore Place, a 28-room boutique hotel at The Williamsburg Winery.
Required Qualifications
- Comfortable working independently during overnight hours
- Excellent communication, organizational, and problem-solving skills
- Dependable, detail-oriented, and able to multitask in a fast-paced environment
- Comfortable using computers and learning hotel reservation software
- Able to lift up to 40 pounds and perform physical tasks including laundry, housekeeping, stocking supplies, and preparing breakfast
- Must be reliable, trustworthy, and committed to providing outstanding guest service
Desired Qualifications
- Previous hotel, hospitality, customer service, or front desk experience preferred (training provided for the right candidate)
- What We're Looking For: We're looking for someone who takes pride in their work, enjoys helping others, and understands that every interaction contributes to an exceptional guest experience
- The ideal candidate is proactive, self-motivated, adaptable, and willing to assist wherever needed to keep the hotel running smoothly overnight
- This role is ideal for someone who enjoys variety, values teamwork, and takes ownership of creating a welcoming and well-prepared environment for every guest
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