Night Auditor - Cambria White Plains
On-siteWhite Plains, New York, United States
Job Summary
Balance all hotel income and expenses for a 24-hour operating period, including room revenue, taxes, and charges for daily financial closing. Resolve guest complaints and respond promptly to service requests while maintaining a "guests first" attitude. Answer hotel telephones, provide wake-up calls, and ensure the property is properly secured overnight. Assist with emergencies, irregularities, and any other department duties as directed. Maintain proficiency with Point-of-Toast, ProfitSword, and ChoiceAdvantage PMS systems while adhering to brand operational policies. Requires ability to work weekends, holidays, and overnight shifts with a minimum high school diploma and previous hospitality experience.
Required Qualifications
- Minimum of High School Diploma or equivalent
- Previous hospitality experience
- Knowledge of accounting principles
- Interpersonal communication skills
- Customer service orientation
- Attention to detail
- well organized
- Good oral and written communication skills in English
- bilingual
- Computer aptitude
- Microsoft Excel
- Mathematical skills
- profit/loss concepts
- percentages and variances
- ability to work weekends and holidays
- ability to multi-task
- ability to stay awake during working hours overnight
- ability to lift, pull, or carry items weighing at least 50 pounds
Desired Qualifications
- Previous supervisory experience
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