Night Auditor

Night Auditor role on the Front Desk team during the 11pm–7am shift. Provide exceptional guest service by engaging with guests, checking in/out, ensuring proper credit is received, noting and fulfilling special requests, solving problems, and delighting guests to deliver a memorable experience. Promote and sell hotel programs, interact professionally with other hotel departments, maintain the house bank, generate and distribute daily/weekly reports, ensure Night Audit procedures are followed with attention to detail, and communicate essential information to the manager on duty. Be knowledgeable of emergency procedures and policies, and contribute to a world-class property culture focused on genuine guest connections and recovery when experiences aren’t perfect.