Night Auditor and Hotel Operations

Conduct end-of-day activities including posting charges, running night audit backups, and rolling the date. Process all payment types, adjustment vouchers, and correction vouchers; print contingency lists for emergency guest records. Sell rooms to walk-in guests, operate the telephone switchboard, handle wake-up calls, and manage guest check-ins with electronic key issuance. Count and secure the bank, balance receipts, and maintain work areas and material cleanliness. Report accidents and unsafe conditions, ensure uniform compliance, and welcome guests while addressing service needs and assisting individuals with disabilities. Complete the Room Rate Variance Report and adhere to all company policies and quality assurance standards.