Night Auditor and Hotel Operations

Post charges to accounts, run night audit backups, and roll the date. Process payment types including room charges, cash, checks, and credit; handle adjustment vouchers, paid-outs, and correction vouchers. Sell rooms to guests without reservations, operate the switchboard, process wake-up calls, and manage messages. Complete room check-ins, assign rooms, activate keys, count the bank, and balance receipts. Print contingency lists, generate the Room Rate Variance Report, and stock/maintain work areas. Report accidents, follow company policies, and ensure guest safety and confidentiality. Welcome guests, address service needs, and maintain professional communication standards.