Night Auditor
On-siteTempe, Arizona, United States
Job Summary
Conduct front desk operations and register guests during the overnight shift from 11 p.m. to 7 a.m. Prepare and dispose of all Night Audit work, including balancing transactions, running daily and morning reports, and initiating the End of Day process. Handle guest requests, manage cashiering responsibilities, and maintain the Front Office computer system while ensuring security walks and periodic checks of building corridors. Complete the Night Audit checklist, distribute work per S.O.P.'s, and train new Night Auditors as requested by management. Maintain high standards of personal appearance and radio contact with associates throughout the shift.
Required Qualifications
- At least 1 year of progressive experience in a hotel or a related field
- High School diploma or equivalent
- Knowledge of Accounting Principles
- Must be able to work independently and with minimal supervision
- Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations
- Must be proficient in Windows operating systems company approved spreadsheets and word processing
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful high pressure situations
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Must be able to work with and understand financial information and data and basic arithmetic functions
- Must be able to work in a self-managed environment
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests
- Must maintain composure and objectivity under pressure
- Have a working knowledge of security procedures
Desired Qualifications
- College course work in related field
- Previous supervisory responsibility
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