Night Audit
On-siteMadison, Wisconsin, United States
Madison, Wisconsin, United StatesOn-siteFull Time
Full Time
Job Summary
Oversee overnight hotel operations by processing night audit reports, balancing daily transactions, and responding to guest inquiries and emergencies. Monitor guest accounts, review credit activity, and take necessary action while adhering to cash handling policies. Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols. Complete all tasks outlined in the night shift checklist and ensure a clean, professional appearance and organized work area. Foster a positive environment with guests and team members while ensuring guest confidentiality.
Required Qualifications
- Complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols
- Maintain a clean, professional appearance and organized work area
- Ensure guest confidentiality and handle sensitive information discreetly
- Foster a positive and professional environment with guests and team members
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