Night Audit
$34,320–$36,400 year
On-siteCheektowaga, New York, United States
Job Summary
Greet guests, process check-in and check-out procedures through the Property management system, and handle cash and credit card transactions. Identify guest needs, respond to requests, and take reservations from callers while updating and canceling bookings in the system. Organize shift paperwork, close and balance room accounts and vouchers, investigate out-of-balance situations, and run trial balance reports for the night audit. Prepare guest folios for express check-out. This role requires overnights from 11 PM to 7 AM with weekend availability. The Night Auditor serves as the hotel's face during overnight hours at the Hilton Garden Inn-Buffalo Airport, supporting a property with 158 rooms and onsite dining managed by Buffalo Lodging Associates.
Required Qualifications
- Must have valid drivers license, and acceptable driving history subject to company approval
- Typical Schedule : Overnights, 11 PM- 7 AM
- Weekend Availability needed
Desired Qualifications
- Customer Service experience, in a hotel setting preferred
- Hilton experience is a plus
- High School diploma or equivalent is preferred
- Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred
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