New Store Opening - Assistant Manager - Service Experience - Las Tiendas Shopping Center Rack
$34,320–$50,440 year
On-siteMcAllen, Texas, United States
Job Summary
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customer experience. Assist the Service Experience Manager in coaching an interactive team of specialists to drive education efforts and ensure the adoption of new behaviors and processes. Develop relationships with merchandising and store teams to lead change that promotes customer-driven initiatives. Assist with financial aspects and budgets to drive efficiencies and continuous improvement within the organization. Perform all Service Experience, Cash Room, and Communication procedures as applicable while protecting security and privacy of customer information through education and compliance. This Assistant Service Experience Manager role supports the Service Experience Manager at a new store opening within Las Tiendas Shopping Center Rack, focusing on driving results and providing an exceptional customer experience in a fast-paced fashion environment.
Required Qualifications
- A track record of successful results, for example, strong productivity and achievement of goals
- Strong organizational, delegation and follow-through skills
- Clear and effective written and verbal communication as well as strong interpersonal skills
- The ability to prioritize multiple tasks in a fast paced environment
- Proficiency in multiple operating systems such as, MS Windows, iOS and Android
- High school diploma, or equivalent (preferred)
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