New Patient Specialist
On-siteBaton Rouge, Louisiana, United States
Job Summary
Schedule new patient appointments across multiple locations and specialties while ensuring exemplary customer service from first contact. Manage a high volume of phone calls, faxes, and electronic communications, then obtain and enter accurate patient demographics, insurance information, and required documents into the EMR system. Coordinate with referral sources, team members, and insurance companies to facilitate smooth patient intake. This role requires bilingual English and Spanish skills, strong customer service abilities, and the capacity to multi-task in a fast-paced environment. Submit your resume to join our growing private practice team.
Required Qualifications
- Exceptional Customer Service skills
- Bilingual in English and Spanish
- Reliable
- Flexible
- Courteous
- Helpful
- Friendly
- Self-motivated
- Sense of urgency
- Ability to work independently in a fast-paced environment
- Ability to multi-task
- Attention to detail
- Highly organized
- Team player
- Passion to help provide an outstanding experience for our patients and customers
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