New Patient Coordinator

Answer a high volume of incoming calls to coordinate patient appointments, process new referrals by entering demographics, diagnoses, and authorizations, and schedule or reschedule appointments based on provider and patient needs. Greet patients, assist with registration, verify insurance information, and contact individuals regarding rescheduling or missing data. Direct calls to appropriate departments, relay messages to staff, and maintain accurate, confidential patient records in compliance with HIPAA requirements. Provide professional, courteous service to patients, providers, and staff. High School Diploma, 1+ year Medical Office and Customer Service experience required.