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Deliveroo4 months ago

New Partner Experience Advisor - Italian Speaking

$26,600–$33,000 year

On-site · Manchester, England, United Kingdom

Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Large
Industry
E-commerce Services

Job Summary

As a New Partner Experience Advisor, you will act as the primary relationship lead for newly signed Italian restaurants, ensuring they achieve key operational metrics and KPIs during their critical first 60 days. Responsibilities include educating partners on effective menu promotion, coordinating with internal teams, managing outbound calls to resolve partner issues, and maintaining accurate administrative records. You should possess native or fluent proficiency in Italian and English, have strong communication skills, a target-driven mindset, proficiency in Microsoft Office, and emotional intelligence to build rapport with partners.

Required Qualifications

  • Native or fluent in both Italian and English (written and spoken)
  • Strong Communication
  • Target-Driven Mindset
  • Technical Literacy: Proficient in Microsoft Office software
  • Emotional Intelligence

Desired Qualifications

  • Previous experience in account management, sales, or high-level customer service
  • Experience working in a fast-paced startup or technology environment
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$27k – $33k / yr

New Partner Experience Advisor - Italian Speaking · Deliveroo

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