NEW! Guest Service Agent at Hotel West & Main in Conshohocken
On-site · Conshohocken, Pennsylvania, United States
Job Summary
Guest Service Agent / Front Desk Clerk role at Hotel West & Main in Conshohocken. Responsibilities include assisting guests efficiently and professionally at the front desk, maintaining a high level of hospitality, promptly addressing guest concerns, posting guest charges and handling cash, managing guest mail and messages with privacy, staying knowledgeable about hotel programs and offers, and communicating effectively with multiple departments to ensure a positive guest experience. Emphasis on proactive, responsive, and caring service, safety and emergency procedures, and opportunities for career development within Concord Hospitality.
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