New Client Specialist
$31,200–$35,360 year
On-siteKilleen, Texas, United States
Job Summary
Evaluate incoming streams of leads including walk-ins, phone calls, texts, and emails with a sense of urgency. Gather critical information from potential clients in person or over the phone to determine if Daniel Stark is the best firm for their needs. Develop a deep understanding of various injury cases and speak with meticulous detail and compassion as clients share their stories. Lead potential clients through the decision to hire and guide them through the sign-up process for an effortless experience. Seamlessly navigate various channels of leads and software for prompt assistance, organize appointments, and draft, review, and mail letters as needed. Maintain control of conversations with kindness and professionalism while managing a two-year commitment with the department.
Required Qualifications
- Ability to maintain control of a conversation with kindness and professionalism in person and on the phone
- Excellent communication skills, including speaking and writing
- Compassionate and empathic personality
- Tech competence
- Two-year commitment with the department before transferring to another department
Desired Qualifications
- Bilingual
- Customer service background
- Spirit for competition
- Ownership mentality
- Desire for continuous improvement
- Outstanding writing abilities
- Sales/Customer service background
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