New Business Advisor
On-siteAndover, England, United Kingdom
Job Summary
Handle inbound customer enquiries via phone, email, and web forms by conducting detailed fact-finding to understand customer needs and advising on Stannah stairlifts or homelifts. Book appointments for Sales Consultants, capture accurate information within internal systems, and liaise with consultants to manage appointment diaries efficiently. Send brochures, follow up on enquiries to convert leads, and maintain ongoing contact to maximise conversions. Work Monday to Friday 8:30–18:00 and Saturday 9:00–17:00 with hybrid working opportunities after training. This permanent role supports Stannah's mission to improve access and independence for people using our global range of lifts and escalators.
Required Qualifications
- Confident written and verbal communication skills
- Empathetic, caring approach to customer conversations and sales
- Strong listening skills
- A desire to help customers find the right solution
- Ability to influence and guide customers toward the best option
- Willingness to learn, train and understand technical product details
- Appropriate right to work
Desired Qualifications
- Experience in customer service, sales support or handling sensitive enquiries
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.