Neuroscience Territory Account Specialist – Southern Tucson / Phoenix
$119,700–$222,300 year
On-sitePhoenix, Arizona, United States or Tucson, Arizona, United States
Job Summary
Navigate and resolve challenges within assigned accounts to ensure customer needs are met with tailored solutions. Build a strategic territory plan by aligning shared priorities and applying insights that drive product demand and support better patient outcomes. Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. Apply deep knowledge of the market and competitive landscape to anticipate opportunities and respond to challenges with agility. Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements virtually or in person. Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. Deliver real-time access support and work closely with Patient Specialty Services to ensure a seamless customer experience. Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Required Qualifications
- Bachelor's degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years
- Proven track-record of consistent high-performance
- Well-versed in navigating and successfully selling to large accounts and key customers
- Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers
- Demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws
- Reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60-80% over a broad geography
- Ability to drive and/or fly within the territory
- Valid driver's license
- Fully valid and unrestricted driver's license
Desired Qualifications
- Experience across therapeutic groups
- Experience with disease states
- Experience with account management strategy
- Experience with new product launches
- Broad understanding in patient services
- Broad understanding in market access
- Broad understanding in buy and bill
- Broad understanding in specialty pharmacy
- Broad understanding in reimbursement
- Broad understanding in medical calling on HCPs with respect to a sophisticated product or reimbursement pathway
- Preferred experience in the 2-year Novartis Sales Internship Program
- Demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities
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