Networking Service Delivery Field Support Engineer (L1)
On-site · Mumbai, Maharashtra, India
Mumbai, Maharashtra, IndiaOn-siteFull TimeEntry LevelBachelors DegreeLarge
Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Large
Job Summary
The Networking Service Delivery Field Support Engineer (L1) provides first-line onsite technical support and field engineering service to clients, ensuring infrastructure is configured, installed, tested, and operational. Key responsibilities include incident management, technical troubleshooting, and maintaining service level agreements. Strong communication skills and the ability to adapt to changing circumstances are essential.
Required Qualifications
- Bachelor's degree or equivalent in Information Technology or Computing or related field
- Associate level certification in different Networking technologies
- Entry level experience in Networking technologies
- Entry level experience in technical support to clients
- Entry level experience in diagnosis and troubleshooting
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