Network & Systems Administrator
On-siteMelbourne, Victoria, Australia
Melbourne, Victoria, AustraliaOn-siteFull Time
Full Time
Job Summary
Manage 1st and 2nd level hardware and software desktop support for IBISWorld staff, troubleshooting connectivity issues and maintaining network printers across Melbourne, New York, Los Angeles, London, and Frankfurt. Conduct training on new applications, monitor systems and traffic usage, and perform authorized changes to Windows servers, Active Directory, Azure, AWS, and Office 365 services. Support RingCentral telephony, manage user backups, and communicate errors or outages to management while meeting SLA targets. Occasional travel to remote sites for implementation is required.
Required Qualifications
- 2–4 years of hands-on experience in networking and/or systems administration
- Bachelor's degree in Computer Science, Information Technology, or a related discipline
- Professional networking certifications from Cisco and/or Microsoft
- Proficient in Microsoft Windows Server (2012, 2016, 2019, 2022) and core services including Active Directory, File Services, DNS, DHCP, and Virtualization
- Skilled in Microsoft Office 365 administration and support
- Experienced with Windows 11 client environments, including Microsoft Office applications
- Microsoft Azure knowledge (Certification AZ 104 must be attained within the first 3 months of employment)
- Ability to lift up to 15–25 pounds occasionally
- Ability to work reasonable additional hours outside usual schedule, including communicating with colleagues across different time zones
Desired Qualifications
- Cisco networking and security skills
- Familiarity with AWS
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