Network Support Specialist
Remote · United States or High Point, North Carolina, United States
United States or High Point, North Carolina, United StatesRemoteFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Remote network-support role focusing on residential and small business customers, troubleshooting and resolving issues across Voice, Data, Security, and Video services; document all interactions, monitor outages, and escalate as needed; role includes in-person training at the High Point, NC location and requires 1–3 years of relevant experience with strong problem-solving, communication, and ability to work in a fast-paced environment.
Required Qualifications
- 1–3 years of experience in customer support, network troubleshooting, or technical service—preferably within the telecommunications industry
- High school diploma or equivalent required; technical certifications or relevant coursework are a plus
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