Network & Security Operations Manager
$110,500–$149,500 year
On-site · Bossier City, Louisiana, United States
Job Summary
Leads the combined Network Operations Center (NOC) and Tier 1 Security Operations Center (SOC), directing 24/7 monitoring, incident response, and threat detection workflows to maintain reliability, performance, and security of enterprise and customer environments. Oversees operational leadership, personnel management, automation initiatives, and budget oversight while supporting business growth through customer engagement and sales support. Practices include incident management, runbooks, monitoring improvements, and adherence to industry standards (NIST/CIS). Responsible for staffing, performance evaluations, and developing a security-aware culture; collaborates with cybersecurity engineers to tune SIEM rules and improve alert fidelity; leads proposals and customer-facing activities to expand NOC/SOC services.
Required Qualifications
- BA/BS or equivalent
- 5+ years of experience in network operations, cybersecurity operations, or similar infrastructure roles
- 2+ years managing a NOC, SOC, or 24/7 operational team
- Strong understanding of network protocols, monitoring tools, SIEM platforms, and incident management processes
- Direct experience with SOC operations, including security event triage and industry best practices
- Demonstrated ability to manage departmental budgets and optimize operational costs
- Hands-on experience implementing automation using scripting languages or orchestration tools
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