Network Registration - Associate
On-site · Plano, Texas, United States
Job Summary
Lead process for Payment Brand Registrations around High-Risk Merchant and Third-Party operations; act as the primary point of contact for complex registration, reconciliation, and compliance issues; ensure timely and accurate resolution while minimizing business disruption. Drive root cause analysis, corrective actions, and influence cross-functional teams, while championing process improvements, quality reviews, and audit readiness to support risk and compliance objectives. Responsibilities include escalation for complex payment issues, cross-functional collaboration with Legal/Compliance/Operations/Technology, overseeing registration and reconciliation integrity, exception reporting and audit readiness, developing escalation protocols and communication frameworks, coaching junior analysts, representing Registration in audits and executive reporting, and leveraging analytics to optimize escalation management and registration operations. Required qualifications emphasize 2+ years in related fields, advanced analytical skills, strong communication, root cause analysis, executive-ready analytics, PCI knowledge, audit experience, and a Bachelor’s degree or equivalent.
Required Qualifications
- Minimum 2 years of experience in Merchant Services, Card Brand Registration, Compliance, or related fields, with proven escalation management experience
- Advanced analytical skills with proficiency in Excel, PowerPoint and MS Office
- Strong interpersonal, and communication skills; ability to influence and collaborate across functions and senior stakeholders
- Demonstrated expertise in root cause analysis, issue resolution, and process improvement
- Experience in preparing and delivering high-quality presentations and analytics for executive audiences
- Ability to manage multiple complex tasks simultaneously in a fast-paced environment
- Strong understanding of electronic payment processing, PCI standards, risk impact analysis, and payment brand rules
- Experience in audit readiness, exception reporting, and compliance documentation
- Bachelor’s degree or equivalent experience; advanced degree or specialized training preferred
- Experience in leading cross-functional teams or projects
- Strong problem-solving skills and strategic thinking
- Proven ability to foster a culture of integrity, respect, and innovation
- Experience with industry-leading data analytics platforms and reporting tools
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